Service agreement

Clear rules for shared infrastructure.

The practical responsibilities that keep your services—and the systems around them—safe, reliable, and predictable.

Last updated May 2026

Services are billed in advance.

Keep independent backups of important data.

Abusive or harmful workloads are prohibited.

01

Agreement and eligibility

02

Accounts and responsibilities

03

Acceptable use

04

Provisioning and service changes

05

Billing and renewals

06

Availability and support

07

Suspension and termination

08

Liability and backups

09

Changes to these terms

Questions about these terms

Questions are welcome. Include your account email and relevant service details when applicable.

help@vertos.in